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Bad news/good news dept. :: Archived
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JG300-Ascout
Power User

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Joined: Jan 05, 2005
Posts: 6257
Location: Cyberspace
PostPosted: Fri Aug 27, 2010 1:19 am
Post subject: Bad news/good news dept.

My desktop, on which I run FS9 had been skweerly of late, with graphics issues when I'd change planes or airports/scenery. Finally, it gave up the ghost with what I suspected were vid card issues (this was a pretty hot gaming system at the time, just under three years ago).

Took to local guy, who contacted Gateway and it turned out that I still had 40 days on warranty.

Can we send a part? Oh, no. It was a proprietary vid card from Nvidia and there is no room on mother board for any equivalent replacement or better. Must be sent in (I suspect they have no more of those cards and will have to rework the entire system to get something on the mobo). So, I'm effectively without my primary system, but should get it back in two weeks. I hope it's recognizable and that the HD survives the transition.

So, my investment in repair will be about $150 (to local guy who did diagnosis and handling shipping and interface with Gateway), which is not bad. Thankfully, I have a year old laptop that is pretty hot and almost all my stuff is backed up on it and a WD external HD (let me not have Chuck's problems with that). Yes, I keep all my stuff in triplicate.

Just sharing my pain. Maybe I'll get a hotter vid card than what was in there, which was not bad at all.

Rolling Eyes

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Shades
Forum Tree-Rat

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Joined: Mar 07, 2005
Posts: 6475
Location: 3rd Branch up, 'Ye Olde Oak', Green Wood.
PostPosted: Fri Aug 27, 2010 8:14 am
Post subject: Re: Bad news/good news dept.

Sympathies, Askiepops.
This is why so many are now turning to building their own;
The pre-builders neglect to mention that only they can upgrade much of the system in their advertising.

I hope you're not forking out that $150.00 you were talking about.
If the machine's still under warranth, it's still under warranty.
It's not your fault it doesn't work, nor that Gateway don't have the right card.
Any costs involved in getting it back to the standard you paid for should be borne by them, even if they have to replace the entire motherboard to do it.

If you get a hotter vid card, be careful.
Hog-Roasts are desireable for the rest of us.
The hogs tend not to be so keen.

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Com-Central's cutest, fluffiest, twitchiest, tail.
CPU > Intel i9-9900k (o/c 4.9GHz); COOLING > BeQuiet! Dark Rock Pro 4;
MOBO > ASUS PRIME Z390-A; RAM > 2x32GB Corsair LPX 2666MHz;
GPU > Gigabyte GEFORCE GTX650Ti PCI-e 3.0 2Gb GDDR5;
AUDIO > Creative X-Fi Xtreme Music (plus - Universal Audio UAD2 Quad Custom accelerator);
HDD > 3x1TB+ M.2. SSDs; LCD > DELL - S2419HGF (1920x1080);
PSU > 650W be quiet Straight Power 11 - 80+ Gold;
CASE > BeQuiet! SILENT BASE 601; OS > Windows 11 Home Advanced (64-bit).
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JG300-Ascout
Power User

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Posts: 6257
Location: Cyberspace
PostPosted: Fri Aug 27, 2010 8:06 pm
Post subject: Re: Bad news/good news dept.

$45 + $75 to local guy for diagnostics and shipping/receiving, case file with Gateway. I've developed a low tolerance for dealing with these kind of minutiae of detail in my old age.

Gateway is charging nothing.

Curious to see exactly what comes back. I'm betting it will be a major work-around with a different mobo that accomodate a vid card that can fit. It may be unrecognizable inside. If it last another two years, it will still have been a good investment.

Until then, no screenshots for POTD.

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piney
Power User

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Joined: Jan 24, 2006
Posts: 2330
Location: Republic of Southern New Jersey
PostPosted: Fri Aug 27, 2010 10:04 pm
Post subject: Re: Bad news/good news dept.

Sympathies, Askiepops

What! are you two dating with all the baby talk

seriously, sorry to hear that old boar, hope your back in tha air ASAP but I'll try to keep the babes hot and the beer cold fer ya

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Uhu_Fledermaus
Aircraft Demolition Expert

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Joined: Nov 28, 2004
Posts: 4369
Location: Blaricum, The Netherlands ~GMT+1
PostPosted: Sat Aug 28, 2010 12:04 am
Post subject: Re: Bad news/good news dept.

In case off Ascout, you can always sell it to that tree rat, he's a sucker for "foreign" goods Laughing Twisted Evil
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Shades
Forum Tree-Rat

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Joined: Mar 07, 2005
Posts: 6475
Location: 3rd Branch up, 'Ye Olde Oak', Green Wood.
PostPosted: Sat Aug 28, 2010 8:24 am
Post subject: Re: Bad news/good news dept.

LIES!
I love British stuff.
Even if it's mostly crap!

{ 8-]

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Skwerl's place.

Com-Central's cutest, fluffiest, twitchiest, tail.
CPU > Intel i9-9900k (o/c 4.9GHz); COOLING > BeQuiet! Dark Rock Pro 4;
MOBO > ASUS PRIME Z390-A; RAM > 2x32GB Corsair LPX 2666MHz;
GPU > Gigabyte GEFORCE GTX650Ti PCI-e 3.0 2Gb GDDR5;
AUDIO > Creative X-Fi Xtreme Music (plus - Universal Audio UAD2 Quad Custom accelerator);
HDD > 3x1TB+ M.2. SSDs; LCD > DELL - S2419HGF (1920x1080);
PSU > 650W be quiet Straight Power 11 - 80+ Gold;
CASE > BeQuiet! SILENT BASE 601; OS > Windows 11 Home Advanced (64-bit).
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JG300-Ascout
Power User

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Posts: 6257
Location: Cyberspace
PostPosted: Thu Sep 09, 2010 7:14 pm
Post subject: Re: Bad news/good news dept.

"Ka-la-de-la, my computer's back!"

New, hotter vid card, and new CD/burner.

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piney
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Joined: Jan 24, 2006
Posts: 2330
Location: Republic of Southern New Jersey
PostPosted: Thu Sep 09, 2010 8:35 pm
Post subject: Re: Bad news/good news dept.


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Uhu_Fledermaus
Aircraft Demolition Expert

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Joined: Nov 28, 2004
Posts: 4369
Location: Blaricum, The Netherlands ~GMT+1
PostPosted: Thu Sep 09, 2010 9:22 pm
Post subject: Re: Bad news/good news dept.

Congrats, now keep spilling that special brew on it Laughing Wink

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Shadow_Bshwackr
Janitor

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Joined: Jan 21, 2005
Posts: 7019
Location: Central Illinois, USA
PostPosted: Fri Sep 10, 2010 12:26 am
Post subject: Re: Bad news/good news dept.

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JG300-Ascout
Power User

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Posts: 6257
Location: Cyberspace
PostPosted: Fri Sep 10, 2010 1:59 am
Post subject: Re: Bad news/good news dept.

They put an Nvidea GeForce 9800gtx sumthing-sumthin in here, and compared to the 8800 that died, this sucker sings.

I don't know how this measures up to today's gaming standards, but it smokes FS9 and FSX. Mr. Green


If I'd had this in CFS3, you'd all be dead, even IMS Combat!

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Uhu_Fledermaus
Aircraft Demolition Expert

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Joined: Nov 28, 2004
Posts: 4369
Location: Blaricum, The Netherlands ~GMT+1
PostPosted: Fri Sep 10, 2010 6:41 am
Post subject: Re: Bad news/good news dept.

the 9800GTX is a good card, had one before I traded up to the 285 Smile
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Shades
Forum Tree-Rat

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Joined: Mar 07, 2005
Posts: 6475
Location: 3rd Branch up, 'Ye Olde Oak', Green Wood.
PostPosted: Fri Sep 10, 2010 8:20 am
Post subject: Re: Bad news/good news dept.

- JG300-Ascout
I don't know how this measures up to today's gaming standards

www.tomshardware.co.uk...,2392.html


_________________
Skwerl's place.

Com-Central's cutest, fluffiest, twitchiest, tail.
CPU > Intel i9-9900k (o/c 4.9GHz); COOLING > BeQuiet! Dark Rock Pro 4;
MOBO > ASUS PRIME Z390-A; RAM > 2x32GB Corsair LPX 2666MHz;
GPU > Gigabyte GEFORCE GTX650Ti PCI-e 3.0 2Gb GDDR5;
AUDIO > Creative X-Fi Xtreme Music (plus - Universal Audio UAD2 Quad Custom accelerator);
HDD > 3x1TB+ M.2. SSDs; LCD > DELL - S2419HGF (1920x1080);
PSU > 650W be quiet Straight Power 11 - 80+ Gold;
CASE > BeQuiet! SILENT BASE 601; OS > Windows 11 Home Advanced (64-bit).
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JG300-Ascout
Power User

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Joined: Jan 05, 2005
Posts: 6257
Location: Cyberspace
PostPosted: Fri Sep 10, 2010 3:03 pm
Post subject: Re: Bad news/good news dept.

- Shades
- JG300-Ascout
I don't know how this measures up to today's gaming standards

www.tomshardware.co.uk...,2392.html



Well, beggars can't be choosers, under warranty...but's if definitely a quantum leap better than what came out!

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Shades
Forum Tree-Rat

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Posts: 6475
Location: 3rd Branch up, 'Ye Olde Oak', Green Wood.
PostPosted: Fri Sep 10, 2010 4:33 pm
Post subject: Re: Bad news/good news dept.

Actually, I was demonstrating that it's not bad.
Plenty of scope for upgrading later but still better than my GS250.

_________________
Skwerl's place.

Com-Central's cutest, fluffiest, twitchiest, tail.
CPU > Intel i9-9900k (o/c 4.9GHz); COOLING > BeQuiet! Dark Rock Pro 4;
MOBO > ASUS PRIME Z390-A; RAM > 2x32GB Corsair LPX 2666MHz;
GPU > Gigabyte GEFORCE GTX650Ti PCI-e 3.0 2Gb GDDR5;
AUDIO > Creative X-Fi Xtreme Music (plus - Universal Audio UAD2 Quad Custom accelerator);
HDD > 3x1TB+ M.2. SSDs; LCD > DELL - S2419HGF (1920x1080);
PSU > 650W be quiet Straight Power 11 - 80+ Gold;
CASE > BeQuiet! SILENT BASE 601; OS > Windows 11 Home Advanced (64-bit).
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