±Recent Visitors

Recent Visitors to Com-Central!

±User Info-big


Welcome Anonymous

Nickname
Password

Membership:
Latest: HighestAce
New Today: 0
New Yesterday: 0
Overall: 6648

People Online:
Members: 0
Visitors: 522
Total: 522
Who Is Where:
 Visitors:
01: Photo Gallery
02: Home
03: Photo Gallery
04: Community Forums
05: Photo Gallery
06: Home
07: Home
08: Photo Gallery
09: Community Forums
10: Community Forums
11: Photo Gallery
12: Downloads
13: Community Forums
14: Community Forums
15: Home
16: Photo Gallery
17: Community Forums
18: Community Forums
19: Community Forums
20: Photo Gallery
21: Community Forums
22: Home
23: Home
24: Community Forums
25: Photo Gallery
26: Photo Gallery
27: Photo Gallery
28: Community Forums
29: Community Forums
30: Community Forums
31: Photo Gallery
32: Photo Gallery
33: Community Forums
34: Photo Gallery
35: Community Forums
36: Photo Gallery
37: Community Forums
38: Community Forums
39: Community Forums
40: Photo Gallery
41: Community Forums
42: Home
43: Photo Gallery
44: Community Forums
45: Photo Gallery
46: Community Forums
47: Photo Gallery
48: Home
49: Photo Gallery
50: Community Forums
51: Community Forums
52: Community Forums
53: Community Forums
54: Photo Gallery
55: Home
56: Photo Gallery
57: Community Forums
58: Photo Gallery
59: Photo Gallery
60: Community Forums
61: Downloads
62: Community Forums
63: Photo Gallery
64: Photo Gallery
65: Home
66: Photo Gallery
67: Home
68: Home
69: Home
70: Home
71: Home
72: Home
73: Downloads
74: Community Forums
75: Statistics
76: Downloads
77: Community Forums
78: Photo Gallery
79: Member Screenshots
80: Photo Gallery
81: Community Forums
82: Community Forums
83: Community Forums
84: Tell a Friend
85: Community Forums
86: Photo Gallery
87: Photo Gallery
88: Photo Gallery
89: Photo Gallery
90: Photo Gallery
91: Community Forums
92: Photo Gallery
93: Community Forums
94: Photo Gallery
95: Photo Gallery
96: Community Forums
97: Community Forums
98: Photo Gallery
99: Community Forums
100: Community Forums
101: Community Forums
102: Photo Gallery
103: Photo Gallery
104: Home
105: Photo Gallery
106: Photo Gallery
107: Community Forums
108: Community Forums
109: Home
110: Community Forums
111: Photo Gallery
112: Member Screenshots
113: Home
114: Photo Gallery
115: Photo Gallery
116: Community Forums
117: Home
118: Home
119: Home
120: Home
121: Home
122: Community Forums
123: Community Forums
124: Downloads
125: Downloads
126: Community Forums
127: Photo Gallery
128: Downloads
129: Downloads
130: Home
131: Community Forums
132: Community Forums
133: Photo Gallery
134: Photo Gallery
135: Home
136: Photo Gallery
137: Downloads
138: Photo Gallery
139: Downloads
140: Photo Gallery
141: Community Forums
142: Community Forums
143: Photo Gallery
144: Community Forums
145: Home
146: Home
147: Photo Gallery
148: Community Forums
149: Photo Gallery
150: Photo Gallery
151: Community Forums
152: Photo Gallery
153: News Archive
154: Member Screenshots
155: Community Forums
156: Home
157: Community Forums
158: Photo Gallery
159: Photo Gallery
160: Home
161: Photo Gallery
162: Community Forums
163: News Archive
164: Home
165: Photo Gallery
166: Community Forums
167: Photo Gallery
168: Home
169: Community Forums
170: Home
171: Home
172: Photo Gallery
173: Photo Gallery
174: Photo Gallery
175: Community Forums
176: Photo Gallery
177: Photo Gallery
178: Home
179: Community Forums
180: Home
181: Photo Gallery
182: Photo Gallery
183: News
184: Photo Gallery
185: Downloads
186: Community Forums
187: Member Screenshots
188: Home
189: Home
190: Community Forums
191: Photo Gallery
192: Community Forums
193: Photo Gallery
194: Community Forums
195: Photo Gallery
196: Community Forums
197: Photo Gallery
198: News Archive
199: Photo Gallery
200: Home
201: Photo Gallery
202: Photo Gallery
203: Community Forums
204: Photo Gallery
205: Home
206: Community Forums
207: Community Forums
208: News Archive
209: Community Forums
210: Photo Gallery
211: Community Forums
212: Community Forums
213: News Archive
214: Home
215: Photo Gallery
216: Photo Gallery
217: Photo Gallery
218: Photo Gallery
219: Photo Gallery
220: Home
221: Photo Gallery
222: Community Forums
223: Home
224: Community Forums
225: Downloads
226: Community Forums
227: News Archive
228: Photo Gallery
229: Photo Gallery
230: Community Forums
231: Home
232: Photo Gallery
233: Photo Gallery
234: Photo Gallery
235: Community Forums
236: Community Forums
237: Community Forums
238: Community Forums
239: Community Forums
240: Photo Gallery
241: Downloads
242: Photo Gallery
243: Community Forums
244: Photo Gallery
245: Community Forums
246: Community Forums
247: Community Forums
248: Photo Gallery
249: Home
250: Community Forums
251: Photo Gallery
252: Community Forums
253: Community Forums
254: Home
255: Home
256: Photo Gallery
257: News
258: Photo Gallery
259: Home
260: Home
261: Home
262: Photo Gallery
263: Home
264: Photo Gallery
265: Community Forums
266: Photo Gallery
267: Home
268: Home
269: Community Forums
270: Photo Gallery
271: Community Forums
272: Photo Gallery
273: Community Forums
274: Community Forums
275: Photo Gallery
276: Photo Gallery
277: Photo Gallery
278: Community Forums
279: Community Forums
280: Photo Gallery
281: Photo Gallery
282: Home
283: Community Forums
284: Home
285: Photo Gallery
286: Home
287: Community Forums
288: Home
289: Photo Gallery
290: Photo Gallery
291: Home
292: Community Forums
293: Home
294: Community Forums
295: Home
296: Photo Gallery
297: Community Forums
298: Community Forums
299: Downloads
300: Community Forums
301: Photo Gallery
302: Photo Gallery
303: Community Forums
304: Photo Gallery
305: Photo Gallery
306: Your Account
307: Photo Gallery
308: Community Forums
309: Photo Gallery
310: Photo Gallery
311: Community Forums
312: Photo Gallery
313: Home
314: Home
315: Photo Gallery
316: Photo Gallery
317: Community Forums
318: Photo Gallery
319: Community Forums
320: Community Forums
321: Photo Gallery
322: Home
323: Photo Gallery
324: Home
325: Community Forums
326: Downloads
327: Community Forums
328: Photo Gallery
329: Photo Gallery
330: Community Forums
331: Photo Gallery
332: Photo Gallery
333: Photo Gallery
334: Photo Gallery
335: Home
336: Photo Gallery
337: Home
338: Photo Gallery
339: Home
340: Photo Gallery
341: Community Forums
342: Photo Gallery
343: Photo Gallery
344: Downloads
345: Photo Gallery
346: Photo Gallery
347: Community Forums
348: Photo Gallery
349: News Archive
350: Search
351: Photo Gallery
352: Member Screenshots
353: Community Forums
354: Home
355: Downloads
356: Home
357: Community Forums
358: Community Forums
359: Home
360: Home
361: Community Forums
362: Home
363: Photo Gallery
364: Home
365: Community Forums
366: Home
367: Photo Gallery
368: Community Forums
369: Home
370: Photo Gallery
371: Member Screenshots
372: Community Forums
373: Downloads
374: Photo Gallery
375: Community Forums
376: Photo Gallery
377: Photo Gallery
378: Photo Gallery
379: Photo Gallery
380: Home
381: Photo Gallery
382: Photo Gallery
383: Downloads
384: Photo Gallery
385: Member Screenshots
386: Community Forums
387: Photo Gallery
388: Community Forums
389: Community Forums
390: News Archive
391: Downloads
392: Photo Gallery
393: Photo Gallery
394: Photo Gallery
395: Downloads
396: Photo Gallery
397: Downloads
398: Community Forums
399: Home
400: Photo Gallery
401: Home
402: Community Forums
403: Community Forums
404: News Archive
405: Photo Gallery
406: Home
407: Community Forums
408: Community Forums
409: Photo Gallery
410: Photo Gallery
411: Community Forums
412: Community Forums
413: Photo Gallery
414: Photo Gallery
415: Photo Gallery
416: Photo Gallery
417: Community Forums
418: Photo Gallery
419: Community Forums
420: Photo Gallery
421: Photo Gallery
422: Photo Gallery
423: Community Forums
424: Photo Gallery
425: Photo Gallery
426: Statistics
427: Home
428: Downloads
429: Downloads
430: Photo Gallery
431: Home
432: Photo Gallery
433: Community Forums
434: Home
435: Community Forums
436: Downloads
437: Photo Gallery
438: Photo Gallery
439: Community Forums
440: Community Forums
441: Photo Gallery
442: Home
443: Home
444: Downloads
445: Photo Gallery
446: Photo Gallery
447: Home
448: Member Screenshots
449: Photo Gallery
450: Community Forums
451: Photo Gallery
452: Photo Gallery
453: Photo Gallery
454: Community Forums
455: Community Forums
456: Photo Gallery
457: Downloads
458: Home
459: Photo Gallery
460: Community Forums
461: Photo Gallery
462: Home
463: Community Forums
464: Home
465: Photo Gallery
466: Community Forums
467: News Archive
468: Photo Gallery
469: Photo Gallery
470: Community Forums
471: Home
472: Home
473: Community Forums
474: Photo Gallery
475: Photo Gallery
476: Search
477: Photo Gallery
478: Community Forums
479: News Archive
480: Home
481: Home
482: Home
483: Home
484: Member Screenshots
485: Photo Gallery
486: Photo Gallery
487: Community Forums
488: Photo Gallery
489: Downloads
490: Community Forums
491: Downloads
492: Community Forums
493: Community Forums
494: Photo Gallery
495: Community Forums
496: Community Forums
497: Photo Gallery
498: Photo Gallery
499: Downloads
500: Photo Gallery
501: Home
502: Downloads
503: Photo Gallery
504: Home
505: Downloads
506: Home
507: Photo Gallery
508: Community Forums
509: Community Forums
510: Community Forums
511: Downloads
512: Photo Gallery
513: Home
514: Your Account
515: Photo Gallery
516: Community Forums
517: Downloads
518: Photo Gallery
519: Community Forums
520: Home
521: Downloads
522: Home

Staff Online:

No staff members are online!
Samsung LCD monitor frustration Rant :: Archived
Resolve issues with your computer problems here or read about the latest computer parts and information.
Post new topic    Revive this topic    Printer Friendly Page     Forum Index ›  Hardware

Topic Archived View previous topic :: View next topic  
Author Message
Chuck_71st
Power User

Offline Offline
Joined: Jul 23, 2005
Posts: 235

PostPosted: Fri Nov 02, 2007 12:15 am
Post subject: Samsung LCD monitor frustration Rant

I picked up a Samsung 206 bw 20 inch monitor in june this year as my old
17" crt was feeling the years by showing me some very interesting colors.
Anyway, I brought the thing home and I noticed a dead pixel in the middle of the screen..... Sad So of course i'm gonna take it back right?. The shop where I bought(Canada Computers) has a 7 day no questions asked return policy if your not satisfied with the product. I walk in the store and inform the clerk of the problem and would like an exchange(ok now deep breaths) He says they cannot take it back because Samsung will not take back monitors unless they have 7 or more dead pixels Evil or Very Mad I was livid!

I asked for the manager and reminded them of they'r policy but the prick
told me that there was nothing he could do so, I called theyre head office and just ended up shouting at the guy on the phone getting nowhere. So, I decide that theres nothing I can do about it. 2 weeks later I come home from work and my dear wife informs me that there is something wrong with the monitor. It wont power up. I call Samsung and they say no problem, RMA , reurn it and we'll give you a refurb. sigh...2 weeks later our freindly neighborhood UPS man shows up with the monitor COOL! I thought. The monitor was all marked up, the base was so loose that it wouldn't stand up properly and to top it all off.....the DVI plug would not work VGA only Crying or Very sad
I'm on the phone with Samsung again. They create another RMA and another 2 weeks go by. i pull the monitor out of the box, it seems to look ok , the base is tight, awesome...finally. Well I hooked it up the DVI plug works ...windows is booting and there it is........A BIG FAT green Dead pixel in the middle of my screen, twice the size and a lovely brite green Mad

I call Samsung and they say .....I'm sorry sir but we can only do RMA's on 7 dead pixels or more.

The Moral of the Story:

-Always have the vendor plug the monitor in before you buy or no sale.

-Question everything about the warrenty.

-Buy from reputable dealers like futureshop,Bestbuy or Staples as they stand by theyre policies.

Thanks for letting me get that off my chest

~S~
Back to top
View user's profile
Uhu_Fledermaus
Aircraft Demolition Expert

Offline Offline
Joined: Nov 28, 2004
Posts: 4369
Location: Blaricum, The Netherlands ~GMT+1
PostPosted: Fri Nov 02, 2007 12:26 am
Post subject: Re: Samsung LCD monitor frustration Rant

Jeez mate, hope your luck with the national sweepstakes is better.

Really sorry to hear of your woes it is really sad that nowadays the only thing companies are interested in is advertisment campaigns to get you and once you bought it, you are on your own .................. it is really sad as where the whole is going.
Back to top
View user's profile ICQ Number MSN Messenger Photo Gallery
Chuck_71st
Power User

Offline Offline
Joined: Jul 23, 2005
Posts: 235

PostPosted: Fri Nov 02, 2007 12:44 am
Post subject: Re: Samsung LCD monitor frustration Rant

I guess I should say in fairness that its a pretty good monitor. I'm sure companies like LG and the lot have similar policies but at least with Samsung ,They obviously have quality control issues from the factory all they way to their repair depot. All anyone wants these days is our hard earned $.
Back to top
View user's profile
Shades
Forum Tree-Rat

Offline Offline
Joined: Mar 07, 2005
Posts: 6481
Location: 3rd Branch up, 'Ye Olde Oak', Green Wood.
PostPosted: Fri Nov 02, 2007 9:22 am
Post subject: Re: Samsung LCD monitor frustration Rant

Chuck,
There's a way to cure it but it takes a lot of time and effort.
It does work, I've done it myself (with varying degrees of success).

Clean soft cloth, gentle massage in circles.
May take weeks / months but one day you'll suddenly realise it's gone.
Or at least diminished to such a degree that you don't notice it any more.

_________________
Skwerl's place.

Com-Central's cutest, fluffiest, twitchiest, tail.
CPU > Intel i9-9900k (o/c 4.9GHz); COOLING > BeQuiet! Dark Rock Pro 4;
MOBO > ASUS PRIME Z390-A; RAM > 2x32GB Corsair LPX 2666MHz;
GPU > Gigabyte GEFORCE GTX650Ti PCI-e 3.0 2Gb GDDR5;
AUDIO > Creative X-Fi Xtreme Music (plus - Universal Audio UAD2 Quad Custom accelerator);
HDD > 3x1TB+ M.2. SSDs; LCD > DELL - S2419HGF (1920x1080);
PSU > 650W be quiet Straight Power 11 - 80+ Gold;
CASE > BeQuiet! SILENT BASE 601; OS > Windows 11 Home Advanced (64-bit).
Back to top
View user's profile Visit poster's website ICQ Number
RM_bizkid
Power User

Offline Offline
Joined: Feb 04, 2005
Posts: 240
Location: Ontario, Canada
PostPosted: Fri Nov 02, 2007 10:19 am
Post subject: Re: Samsung LCD monitor frustration Rant

I purchased my Samsung 940 BF from NCIX (Vancouver) more than a year ago. I had concerns over the dead pixel issue, so for a few dollars purchased the dead pixel insurance , which guaranteed me no dead pixels. Well I received the monitor an ran the dead pixel test, and no dead pixels...so I wasted the money but had a warm fuzzy feeling about the purchase. I really think Samsung should review their dead pixel policy, particularly when it right in the middle of the screen.
Back to top
View user's profile
Chuck_71st
Power User

Offline Offline
Joined: Jul 23, 2005
Posts: 235

PostPosted: Mon Nov 05, 2007 11:08 pm
Post subject: Re: Samsung LCD monitor frustration Rant

Thanks Shades I might try that however i'm a little afraid I'll make it worse?
Back to top
View user's profile
Shades
Forum Tree-Rat

Offline Offline
Joined: Mar 07, 2005
Posts: 6481
Location: 3rd Branch up, 'Ye Olde Oak', Green Wood.
PostPosted: Tue Nov 06, 2007 11:18 am
Post subject: Re: Samsung LCD monitor frustration Rant

Hasn't made mine any worse.
You really don't need to use any pressure.
Just a very gentle circular motion about 2" diameter over the affected area.

_________________
Skwerl's place.

Com-Central's cutest, fluffiest, twitchiest, tail.
CPU > Intel i9-9900k (o/c 4.9GHz); COOLING > BeQuiet! Dark Rock Pro 4;
MOBO > ASUS PRIME Z390-A; RAM > 2x32GB Corsair LPX 2666MHz;
GPU > Gigabyte GEFORCE GTX650Ti PCI-e 3.0 2Gb GDDR5;
AUDIO > Creative X-Fi Xtreme Music (plus - Universal Audio UAD2 Quad Custom accelerator);
HDD > 3x1TB+ M.2. SSDs; LCD > DELL - S2419HGF (1920x1080);
PSU > 650W be quiet Straight Power 11 - 80+ Gold;
CASE > BeQuiet! SILENT BASE 601; OS > Windows 11 Home Advanced (64-bit).
Back to top
View user's profile Visit poster's website ICQ Number
Display posts from previous:   
Post new topic    Revive this topic    Printer Friendly Page    Forum Index ›  Hardware
Page 1 of 1
All times are GMT - 6 Hours

Archive Revive
Username:
This is an archived topic - your reply will not be appended here.
Instead, a new topic will be generated in the active forum.
The new topic will provide a reference link to this archived topic.